Please allow 48-72 business hours for a response from the Helpdesk.If submitting a ticket DO NOT include your password.
If you are the user that set up your team/organization's book using the Application process, you are already set as your Team Manager in our system. If you are NOT the user that set up your team/organization's book, you will need to have that person contact us to add you as an additional Team Manager for your team.
Team Managers can go to manage.fanbooks.com to find the events in our system associated with their email address. From this platform, the Team Manager can add photos to an Event Album. If more than one Event Album is desired, please contact firstname.lastname@example.org and we will get these set up for you.
When a user goes to purchase a copy of your team's book, they can access the Event Album(s) and select which photos they would like in their book.